Contact us
Email or call the help desk to order, ask about coverage or get help with your service. Please note - we are a small team and there are not always people in the office to answer your calls. If you can, email in any queries. If you phone and it goes to the answering machine, do leave a message - we’ll call you back when we can.
Help desk
Email support@bordersonline.net 0131 564 0086
For new orders, coverage questions, faults and billing.
Before you get in touch
- Your router/service number if you are an existing customer.
- Your address and postcode, so we can check coverage.
- The plan you are interested in, if you have one in mind.
Other enquiries
Businesses and community groups
If you run a business that needs networking help, or a community group that wants to build its own coverage with our support, contact the help desk and we will put you in touch with the right person.